Enjoy free shipping on all orders within Australia.
Worldwide shipping, express & same-day delivery options available.
14 day exchanges & returns.
Shipping & Delivery
Within Australia
- Standard Delivery: 2-5 Business Days*
(Free) - Express Delivery: 1-2 Business Days*
($15) - Same Day Delivery: Within 10km of Sydney CBD*
($20)
* Standard delivery is free for all domestic orders.
* Free Same Day or Express Delivery for domestic orders over $250 AUD.
* Order must be placed before 12pm, otherwise next day delivery will occur.
* Please allow a further 2-4 business days for deliveries to regional areas and Western Australia.
Worldwide
- International Shipping: 6-12 Business Days*
($30 AUD) - Express International: 4-6 Business Days*
($60 AUD)
* Free international shipping applies to all orders over $250 AUD.
($30 AUD = £16.00 / €18.25 / $20 USD approximately)
Exchanges & Returns
Exchanges
- Items must be exchanged with 14 days of delivery.
- Items must be in original, saleable condition: they must not be worn, damaged, altered or washed.
Returns
- Items must be returned within 14 days of delivery.
- Items must be in original, saleable condition: it must not be worn, damaged, altered or washed.
- The Glade will cover the shipping costs for returns if the order is faulty or incorrect.
- We do not accept returns on products purchased on markdown/sale.
- Orders will not be refunded the original cost of shipping, customs duties or taxes unless the order is faulty or incorrect.
If you believe you have received a faulty item or incorrect order, please send images of the item, order number and contact details to info@theglade.com.au
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